At Mast Money, we are committed to protecting your personal data and respecting your privacy. Please read this policy carefully to understand how we process personal data and how we will use it. This policy applies to any personal data we collect from you, about you, or that you provide to us.
1. DATA WE COLLECT ABOUT YOU
With your consent, we will collect, transmit, and store your personal data on our servers to provide you with services. Please note that we only collect and process the minimum amount of your personal data to provide you with services. This personal data includes: •Basic Identification Information: Including your name, date of birth, gender, selfie, education level, employment status, contact information, marital status, and KYC data. •SMS Data: With your permission, we will collect, transmit, and store financial transaction SMS data from your mobile phone to our servers to verify and analyze your financial situation and determine your cash flow, credit, income, and spending patterns. This is an important source of information for our anti-fraud and credit assessment efforts. We do not collect, read, or store any personal SMS messages, account details, or other such information. •App List Data: To provide more accurate credit assessments and personalized services, we may access app list information on your device. This information helps us better understand usage characteristics related to credit assessment, thereby conducting risk assessments and providing appropriate services.We only access necessary information such as app names and app types and do not read app content or other irrelevant data. All data is encrypted during transmission to protect your privacy and information security. •Camera: In the Mast Money app, we may request camera access to assist with the KYC (Know Your Customer) process and initiate registration. This may include taking photos, scanning or uploading documents required for identity verification and credit limit applications. Data obtained through the camera will be securely uploaded to our servers and used solely for identity verification and related service purposes, under strict confidentiality and security protection. •Device Information: To ensure account security, prevent fraud, and ensure stable service operation, we may collect some device-related information, such as device model, operating system information, and network status. This information is used to identify the device environment and prevent unauthorized access and will not be used for other unrelated purposes. •Approximate Location Information: To confirm service availability in your region and ensure the normal operation of the app, we may access location information during your active use of the app. We will only use this information to the extent necessary and will take reasonable measures to protect your privacy and security.2. HOW WE USE YOUR PERSONAL DATA AND PURPOSE OF USE
We use your personal data only to the extent permitted by applicable law. Generally, we will use relevant personal data to provide you with services or to fulfill legal obligations. Generally, we may use your personal data for the following purposes: •To provide you with relevant services and personalized experiences; •To assist you in completing credit line applications and related processes; •To manage our relationship with you, including notifying you of changes to services or policies; •To conduct necessary data analysis and trend monitoring to improve our platform and service quality; •To optimize our business operations and service delivery models; •To respond to court orders, establish, exercise, or maintain our legal rights, or defend against legal claims; •To comply with the relevant regulatory requirements of the Reserve Bank of India (RBI), including contacting you as necessary regarding specific services in the event of a default; •To comply with the relevant regulations of the Insurance Regulatory and Development Authority of India (IRDAI) (if applicable); •And to fulfill any other applicable legal and regulatory obligations.3. SECURITY OF YOUR PERSONAL INFORMATION
Protecting the security and confidentiality of your Personal Information is a priority for us. We implement appropriate safeguards, including technical and organizational measures, to reduce the risk of unauthorized access, misuse, disclosure, loss, alteration, or damage to your Personal Information. You understand that data transmission over the Internet involves inherent security risks. While we take reasonable steps to protect the Personal Information you provide, we cannot ensure or warrant that such information will remain fully secure during transmission, or that it will not be subject to interception, unauthorized access, modification, or destruction as a result of circumstances beyond our reasonable control. You are responsible for safeguarding your account credentials at all times. Please do not disclose your password to any person and ensure that the mobile device used to access the App is properly secured.4. SHARING OF INFORMATION
We may share your personal information with the following categories of recipients under strict confidentiality agreements:
i. Service Providers: Trusted partners who provide essential services. For example, in scenarios such as system maintenance, data storage, and risk identification, we may collaborate with cloud service providers and security service providers on data sharing
ii. Legal and Regulatory Authorities: When required by applicable law or a valid legal request.
We will not disclose your personal information to unrelated third parties without your consent.
5. YOUR RIGHTS UNDER DATA PROTECTION LAWS
Subject to applicable data protection laws, you are entitled to certain rights regarding the Personal Data we hold about you. These rights may include the following: Right to rectificationYou may request that we update or correct any Personal Data that is inaccurate, outdated, or incomplete. For security and accuracy purposes, we may require additional information to verify the requested changes.
Right to erasureYou may request the removal of your Personal Data where there is no lawful or legitimate basis for us to continue processing it. This right also applies where you have objected to the processing of your Personal Data and such objection has been upheld, or where processing is determined to be unlawful, or where deletion is required under applicable law. Please note that in certain circumstances, we may be required to retain specific Personal Data to comply with legal or regulatory obligations. Where applicable, we will inform you if your request cannot be fully fulfilled.
Right to objectYou may object to the processing of your Personal Data where such processing is based on our legitimate interests or those of a third party. You also have the right to object at any time to the use of your Personal Data for direct marketing purposes. In some situations, we may continue processing if we can demonstrate overriding legitimate grounds that outweigh your interests or legal rights.
6. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, business operations, or applicable legal and regulatory requirements. Any revisions will take effect once the updated Privacy Policy is made available through the App or the Website, or communicated to you via the contact details associated with your account, where appropriate. It is your responsibility to review this Privacy Policy from time to time to remain informed about how we handle and protect your Personal Data. By continuing to use the App or Website, communicate with us, or access the Services after any updates are published, you acknowledge and agree to be bound by the revised Privacy Policy.7. CONTACT INFORMATION
If you have any questions, comments, or requests regarding this Privacy Policy, your use of this application, or any services related to this application, please contact us through the following methods: Email: support@mastmoney.net We will process and respond to your email within a reasonable timeframe.